To assist persons with Alzheimer’s disease and their caregivers, the Administration on Aging (AoA), an agency within the U.S. Administration for Community Living, has been funding the National Alzheimer’s Call Center (the Call Center) since 2003. AoA will hold a competition for a new cooperative agreement to continue operation of the National Alzheimer’s Call Center (the Call Center). The Call Center will be available to people in 56 states and territories, 24 hours a day, 7 days a week, 365 days a year to provide information and referral, expert advice and care consultation nationwide regarding Alzheimer’s disease and related dementias (ADRD).
The purpose of the Call Center is to improve the quality of life of people with ADRD and their family caregivers through a network of information specialists and care consultants who provide personalized information, referral, support, consultation and crisis intervention via a variety of methods. The Call Center responds to approximately 250,000 contacts annually.
This new program announcement seeks to advance the Call Center to better serve persons with ADRD and those who care for them. ACL is interested in continuing operation of the call center with a concentration on the following objectives:
For details about expectations for Call Center Operations, see pages 4-7 of the FOA document below.
Estimated Total Program Funding: